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Best/ Lowest Online Rate Guaranteed.


Grandmirage.com guarantees you will not find a better price on any other website. If you find a lower price within 24 hours of making your booking at http://www.grandmirage.com , after checking it we will match the lower price and also add an extra 10% discount. To make a claim, email ecommerce@grandmirage.com , with including following information:
1. Your booking number or check in date, and name
2. Link to the website where you have found the cheaper rate

Terms & Conditions

  • A claim must be submitted within 24 hours after making a reservation through www.grandmirage.com
  • A claim may be rejected if it is incomplete, is submitted in an unsupported language, or concerns a website that is in an unsupported language.
  • For the Competing Rate to be valid, it must be a currently available lower published online room rate for the same dates, the same number of guests, the same room type, and include similar or additional value-added amenities (e.g., free breakfast).
  • Claims may be rejected if in another currency then US$ due to exchange rate fluctuations.
  • Booking fees, extra adult fees, fees for children, rollaway charges will be included in the rate comparison.
  • Claims may be denied if the difference is less than one percent.

The Best Rate Guarantee does not apply to

  • Unpublished or negotiated rates (e.g., corporate discount rates, group rates, meeting rates);
  • Rates requiring membership, requiring discount codes or coupons, or otherwise not intended for the general public;
  • Package rates (e.g., rates that include a combination of a room and airfare)
  • Rates offered by providers that do not provide the name or location of the hotel until after a reservation has been made
  • Rates offered on on-request websites that do not provide immediate hotel confirmations
  • The Best Rate Guarantee does not apply to existing reservations that are not booked through grandmirage.com, and Grand Mirage does not offer compensation for cancellation fees.
  • The Best Rate Guarantee will be suspended during times where the Grand Mirage Website or certain rates are not available due to an outage, a technical issue or a circumstance beyond Grand Mirage Resort's reasonable control.
  • Grand Mirage has the sole right to determine the validity of any claim. Grand Mirage Resort reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Rate at the time it processes the claim.

Christmas Issue – Santa Claus Is Coming To The Grand Mirage Resort

Tanjung Benoa, 12 December 2011,

Celebrate the wonderful Christmas, because Santa and his helpers will come to the Grand Mirage Resort on 25 December 2011. The celebration starts off with a marching band performed at Rama Theatre and Santa Claus will arrive from the North Pole.

Kids and families activities will surprised all the guests with the various games such as Limbo, wrapping gift contest, plastic racing and many others games. Games will be started from 11 am.

Parents can surprised their children by give their present to Santa Claus with the name of respective child. Simply submit the present to the Cool’s Lounge Receptionist, at the latest one day before Christmas Day.

Santa will also personally serve the guests during Christmas Buffet Dinner at the Grand Café. A children choir and Mirage quartet will accompany the guests with Christmas Tunes and carol.

The guests also can enjoy the rich and tantalizing 4 course Turkey Set Menu in a wonderful and romantic setting in the evening, will be specially served at the La Cascata Restaurant.

Special celebration ‘A Day with Santa’ only at the Grand Mirage Resort, at the playful side of paradise.
Grand Mirage Resort & Thalasso Bali
Jl. Pratama No 74, Tanjung Benoa 80363 Nusa Dua - Bali, Indonesia
P: +62 361 771888   F: +62 361 772148
W: www.grandmirage.com   Contact Us
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