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Best/ Lowest Online Rate Guaranteed.


Grandmirage.com guarantees you will not find a better price on any other website. If you find a lower price within 24 hours of making your booking at http://www.grandmirage.com , after checking it we will match the lower price and also add an extra 10% discount. To make a claim, email ecommerce@grandmirage.com , with including following information:
1. Your booking number or check in date, and name
2. Link to the website where you have found the cheaper rate

Terms & Conditions

  • A claim must be submitted within 24 hours after making a reservation through www.grandmirage.com, and at least 48 hours before the standard check-in time (2pm).
  • A claim may be rejected if it is incomplete, is submitted in an unsupported language, or concerns a website that is in an unsupported language.
  • For the Competing Rate to be valid, it must be a currently available lower published online room rate for the same dates, the same number of guests, the same room type, and include similar or additional value-added amenities (e.g., free breakfast).
  • Claims may be rejected if in another currency then US$ due to exchange rate fluctuations.
  • Booking fees, extra adult fees, fees for children, rollaway charges will be included in the rate comparison.
  • Claims may be denied if the difference is less than one percent.

The Best Rate Guarantee does not apply to

  • Unpublished or negotiated rates (e.g., corporate discount rates, group rates, meeting rates);
  • Rates requiring membership, requiring discount codes or coupons, or otherwise not intended for the general public;
  • Package rates (e.g., rates that include a combination of a room and airfare)
  • Rates offered by providers that do not provide the name or location of the hotel until after a reservation has been made
  • Rates offered on on-request websites that do not provide immediate hotel confirmations
  • The Best Rate Guarantee does not apply to existing reservations that are not booked through grandmirage.com, and Grand Mirage does not offer compensation for cancellation fees.
  • The Best Rate Guarantee will be suspended during times where the Grand Mirage Website or certain rates are not available due to an outage, a technical issue or a circumstance beyond Grand Mirage Resort's reasonable control.
  • Grand Mirage has the sole right to determine the validity of any claim. Grand Mirage Resort reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Rate at the time it processes the claim.

New Management Appointment of The Samabe Bali Resort and Villas


The Sister Resort Of The Grand Mirage Resort & Thalasso Bali
Tanjung Benoa, 06 february 2012,

New Appointed Of General Manager Of The Samabe Bali Resort & Villas, Mr. Ralf Luthe

The new art & lifestyle retreat in the southern part of Nusa Dua, Bali, SAMABE BALI RESORT & VILLAS is delighted to welcome the new General Manager, Mr. Ralf Peter Luthe.

Born in German, hospitality runs in Mr. Ralf Luthe family’s blood. His parents and other members of his family operate hotels in Germany and in young years he was always part of this operation and was asked to help where ever help is needed within a hotel.

Mr. Ralf Luthe followed what his parents have done for a long time. He was just 15 years when he started his first Job in a big leisure resort in the Bavarian Alps leaning all the key basic of a good luxury resort. He left Germany when he was 20 years old and join luxury hotel chain groups in London, Paris, Abu Dhabi, Bangkok and Singapore. He arrived in Bali many years back to start working for independent owners.

In 2011 he offered to operate and start up one of the most exciting new up-market luxury resorts calls the SAMABE BALI RESORT & VILLAS, the first and only luxury all inclusive resort in Bali.
Prior to joining with SAMABE BALI RESORT & VILLAS, he had previously join the Grand Mirage Resort & Thalasso Bali (the sister resort of SAMABE BALI RESORT & VILLAS) as General Manager for over 18 years.

Mr. Ralf Luthe is now 52 years, he has a wonderful Balinese wife and a 4 (four) years young daughter and 15 (fifteen) years young son who always help and support his carrier to make all his dreams comes true.
Grand Mirage Resort & Thalasso Bali
Jl. Pratama No 74, Tanjung Benoa 80363 Nusa Dua - Bali, Indonesia
P: +62 361 3009544 / +62 361 771888   F: +62 361 772148
W: www.grandmirage.com   Contact Us
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