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Best/ Lowest Online Rate Guaranteed.


Grandmirage.com guarantees you will not find a better price on any other website. If you find a lower price within 24 hours of making your booking at http://www.grandmirage.com , after checking it we will match the lower price and also add an extra 10% discount. To make a claim, email ecommerce@grandmirage.com , with including following information:
1. Your booking number or check in date, and name
2. Link to the website where you have found the cheaper rate

Terms & Conditions

  • A claim must be submitted within 24 hours after making a reservation through www.grandmirage.com, and at least 48 hours before the standard check-in time (2pm).
  • A claim may be rejected if it is incomplete, is submitted in an unsupported language, or concerns a website that is in an unsupported language.
  • For the Competing Rate to be valid, it must be a currently available lower published online room rate for the same dates, the same number of guests, the same room type, and include similar or additional value-added amenities (e.g., free breakfast).
  • Claims may be rejected if in another currency then US$ due to exchange rate fluctuations.
  • Booking fees, extra adult fees, fees for children, rollaway charges will be included in the rate comparison.
  • Claims may be denied if the difference is less than one percent.

The Best Rate Guarantee does not apply to

  • Unpublished or negotiated rates (e.g., corporate discount rates, group rates, meeting rates);
  • Rates requiring membership, requiring discount codes or coupons, or otherwise not intended for the general public;
  • Package rates (e.g., rates that include a combination of a room and airfare)
  • Rates offered by providers that do not provide the name or location of the hotel until after a reservation has been made
  • Rates offered on on-request websites that do not provide immediate hotel confirmations
  • The Best Rate Guarantee does not apply to existing reservations that are not booked through grandmirage.com, and Grand Mirage does not offer compensation for cancellation fees.
  • The Best Rate Guarantee will be suspended during times where the Grand Mirage Website or certain rates are not available due to an outage, a technical issue or a circumstance beyond Grand Mirage Resort's reasonable control.
  • Grand Mirage has the sole right to determine the validity of any claim. Grand Mirage Resort reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Rate at the time it processes the claim.

Press Releases

Grand Mirage Resort & Thalasso Bali - All Inclusive Beachfront
Jl. Pratama No 74, Tanjung Benoa 80363, Bali, Indonesia
Tanjung Benoa, 22 June 2012,

Grand Mirage Resort & Thalasso Bali Appoints New General Manager


The Luxury Hotel strengthens its executive team with experience pro

Juan Antonio Sanchez has been appointed to be General Manager at Grand Mirage Resort and Thalasso Bali. He takes over the reins from Ralf Luther who has moved to Samabe Resort as General Manager of another exclusive Samabe Leisure’s resort. He will be responsible for managing all aspect of property management in accordance with Grand Mirage’s mission statements including maximization of financial performances, guest satisfaction and staff development. He has more than 15 year experiences in the well known hotel brands across Europe and Asia. He has been working in Melia Hotel International since 1993 in various countries such as Spain, Germany and Indonesia (Jakarta & Bali).

Prior to joining Grand Mirage Resort and Thalasso Bali, he has served as General Manager at Melia Benoa, Bali for three years. Under his leadership, Melia has achieved remarkable awards such as Melia Benoa Best Quality Hotel Brand Worldwide in 2010 & 2011, Tri Hita Karana Emerald Certification, Green Globe, ASEAN and Earth Check (Environmental Award, ex Green Globe).

He completed his management education in University of Seville (EUSA) and University of Valencia in Spain where he graduated with an International Post Graduate Course in Tourism. He is known as an impressive figure that has excellent communication skills and strong leadership. Mr. Juan Sanchez, who is a football fan, spends his spare time with his family or reading some books.
About Grand Mirage Resort and Thalasso Bali
Grand Mirage Resort and Thalasso Bali is member of Samabe Leisure, a collection of resorts, spa and theatre. Rising like a vision from Balinese sea, it is located on the tip of Nusa Dua beach, in the village of Tanjung Benoa, Bali’s water sport center. Offering a whole new class of all inclusive and room and breakfast packages, it is the only Bali Resort Hotel which includes motorized water sports in its all inclusive packages. On top of it, Grand Mirage Resort presents 4 world class gourmet restaurants, one of which is available 24 hours, with a wide selection of food & beverage choices. For room and meeting reservations at Grand Mirage Resort & Thalasso Bali, please call (+62361) 771888 or contact mail@grandmirage.com
About SAMABE Leisure
SAMABE Leisure features Grand Mirage Resort & Thalasso Bali, Club Bali Mirage, Samabe Bali Resort & Villas, Thalasso Bali, and Bali Nusa Dua Theatre. Headquartered in Bali, SAMABE Leisure offers remarkable services including developing, planning, operating, managing and marketing the finest independent resorts, theatre and spa.
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Grand Mirage Resort & Thalasso Bali
Jl. Pratama No 74, Tanjung Benoa 80363 Nusa Dua - Bali, Indonesia
P: +62 361 3009544 / +62 361 771888   F: +62 361 772148
W: www.grandmirage.com   Contact Us
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