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Best/ Lowest Online Rate Guaranteed.


Grandmirage.com guarantees you will not find a better price on any other website. If you find a lower price within 24 hours of making your booking at http://www.grandmirage.com , after checking it we will match the lower price and also add an extra 10% discount. To make a claim, email ecommerce@grandmirage.com , with including following information:
1. Your booking number or check in date, and name
2. Link to the website where you have found the cheaper rate

Terms & Conditions

  • A claim must be submitted within 24 hours after making a reservation through www.grandmirage.com, and at least 48 hours before the standard check-in time (2pm).
  • A claim may be rejected if it is incomplete, is submitted in an unsupported language, or concerns a website that is in an unsupported language.
  • For the Competing Rate to be valid, it must be a currently available lower published online room rate for the same dates, the same number of guests, the same room type, and include similar or additional value-added amenities (e.g., free breakfast).
  • Claims may be rejected if in another currency then US$ due to exchange rate fluctuations.
  • Booking fees, extra adult fees, fees for children, rollaway charges will be included in the rate comparison.
  • Claims may be denied if the difference is less than one percent.

The Best Rate Guarantee does not apply to

  • Unpublished or negotiated rates (e.g., corporate discount rates, group rates, meeting rates);
  • Rates requiring membership, requiring discount codes or coupons, or otherwise not intended for the general public;
  • Package rates (e.g., rates that include a combination of a room and airfare)
  • Rates offered by providers that do not provide the name or location of the hotel until after a reservation has been made
  • Rates offered on on-request websites that do not provide immediate hotel confirmations
  • The Best Rate Guarantee does not apply to existing reservations that are not booked through grandmirage.com, and Grand Mirage does not offer compensation for cancellation fees.
  • The Best Rate Guarantee will be suspended during times where the Grand Mirage Website or certain rates are not available due to an outage, a technical issue or a circumstance beyond Grand Mirage Resort's reasonable control.
  • Grand Mirage has the sole right to determine the validity of any claim. Grand Mirage Resort reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Rate at the time it processes the claim.

Resort Management

Grand Mirage Resort & Thalasso Bali - All Inclusive Beachfront
Jl. Pratama No 74, Tanjung Benoa 80363, Bali, Indonesia

Director of Sales: I Gede Agoes Hartawan




We do our best, God do the rest

Grand Mirage Tenure: since July 2014
Employment History:
  • Kamandalu Resort & SPA, Bali - Indonesia
  • Bali Kuta Resort, Bali - Indonesia
  • Sentosa Hotel, Lombok - Indonesia
  • Silq Private Residences, Bali - Indonesia
  • The Shanti Collection Luxury Property, Bali - Indonesia
Languange Spoken: Indonesian, English, French

Grand Mirage Resort & Thalasso Bali has just welcomed the new Director of Sales, Mr. I Gede Agoes Hartawan. 1 July 2014 was marked as his first day to lead the young and energetic sales team in achieving the target.
Mr. Agoes Hartawan previously joined the Luxury Shanti Group for more than 2 years before he decided to take the chance to join Grand Mirage Resort & Thalasso Bali. He was responsible in introducing the Shanti Group and the properties in Indonesia to the worldwide market. Bringing his more than 15 years of hospitality experience to Grand Mirage Resort, he longs to improve him self as well as broadening the market of Grand Mirage in the world. "I come to Grand Mirage to maintain the good relationships with the existing partners as well as expanding the local and overseas market."
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Grand Mirage Resort & Thalasso Bali
Jl. Pratama No 74, Tanjung Benoa 80363 Nusa Dua - Bali, Indonesia
P: +62 361 3009544 / +62 361 771888   F: +62 361 772148
W: www.grandmirage.com   Contact Us
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