Best/ Lowest Online Rate Guaranteed.
Grandmirage.com guarantees you will not find a better price on any other website. If you find a lower price within 24 hours of making your booking at http://www.grandmirage.com , after checking it we will match the lower price and also add an extra 10% discount. To make a claim, email [email protected] , with including following information:
1. Your booking number or check in date, and name
2. Link to the website where you have found the cheaper rate
Terms & Conditions
- A claim must be submitted within 24 hours after making a reservation through www.grandmirage.com, and at least 48 hours before the standard check-in time (2pm).
- A claim may be rejected if it is incomplete, is submitted in an unsupported language, or concerns a website that is in an unsupported language.
- For the Competing Rate to be valid, it must be a currently available lower published online room rate for the same dates, the same number of guests, the same room type, and include similar or additional value-added amenities (e.g., free breakfast).
- Claims may be rejected if in another currency then US$ due to exchange rate fluctuations.
- Booking fees, extra adult fees, fees for children, rollaway charges will be included in the rate comparison.
- Claims may be denied if the difference is less than one percent.
The Best Rate Guarantee does not apply to
- Unpublished or negotiated rates (e.g., corporate discount rates, group rates, meeting rates);
- Rates requiring membership, requiring discount codes or coupons, or otherwise not intended for the general public;
- Package rates (e.g., rates that include a combination of a room and airfare)
- Rates offered by providers that do not provide the name or location of the hotel until after a reservation has been made
- Rates offered on on-request websites that do not provide immediate hotel confirmations
- The Best Rate Guarantee does not apply to existing reservations that are not booked through grandmirage.com, and Grand Mirage does not offer compensation for cancellation fees.
- The Best Rate Guarantee will be suspended during times where the Grand Mirage Website or certain rates are not available due to an outage, a technical issue or a circumstance beyond Grand Mirage Resort's reasonable control.
- Grand Mirage has the sole right to determine the validity of any claim. Grand Mirage Resort reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Rate at the time it processes the claim.