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Equipe de direction

Best/ Lowest Online Rate Guaranteed.

Grandmirage.com guarantees you will not find a better price on any other website. If you find a lower price within 24 hours of making your booking at http://www.grandmirage.com , after checking it we will match the lower price and also add an extra 10% discount. To make a claim, email [email protected] , with including following information:
1. Your booking number or check in date, and name
2. Link to the website where you have found the cheaper rate

Terms & Conditions

  • A claim must be submitted within 24 hours after making a reservation through www.grandmirage.com, and at least 48 hours before the standard check-in time (2pm).
  • A claim may be rejected if it is incomplete, is submitted in an unsupported language, or concerns a website that is in an unsupported language.
  • For the Competing Rate to be valid, it must be a currently available lower published online room rate for the same dates, the same number of guests, the same room type, and include similar or additional value-added amenities (e.g., free breakfast).
  • Claims may be rejected if in another currency then US$ due to exchange rate fluctuations.
  • Booking fees, extra adult fees, fees for children, rollaway charges will be included in the rate comparison.
  • Claims may be denied if the difference is less than one percent.

The Best Rate Guarantee does not apply to

  • Unpublished or negotiated rates (e.g., corporate discount rates, group rates, meeting rates);
  • Rates requiring membership, requiring discount codes or coupons, or otherwise not intended for the general public;
  • Package rates (e.g., rates that include a combination of a room and airfare)
  • Rates offered by providers that do not provide the name or location of the hotel until after a reservation has been made
  • Rates offered on on-request websites that do not provide immediate hotel confirmations
  • The Best Rate Guarantee does not apply to existing reservations that are not booked through grandmirage.com, and Grand Mirage does not offer compensation for cancellation fees.
  • The Best Rate Guarantee will be suspended during times where the Grand Mirage Website or certain rates are not available due to an outage, a technical issue or a circumstance beyond Grand Mirage Resort's reasonable control.
  • Grand Mirage has the sole right to determine the validity of any claim. Grand Mirage Resort reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Rate at the time it processes the claim.

Equipe de direction

GM - Grand Mirage Resort & Thalasso Bali Directeur Général : Juan Antonio Sanchez
En poste : depuis avril 2012
Expériences antérieures : Hotel Melia Benoa, resort de 5 étoiles tout inclus, Bali ) Indonésie, Hotel Gran Melia Jakarta, hotel de 5 étoiles luxe Jakarta ) Indonésie, Hotel Melia Sitges 4 étoiles supérieur – Barcelone – Espagne, Hotel Sol Gorriones 4 étoiles Fuerteventura Canary Islands - Espagne, Melia Palas Arenea 4 étoiles supérieur Palma de Mallorca – Espagne, Hotel Melia Confort del Valle 4 étoiles Jalance (Valence) Espagne.
Langues parlées : Espagnol, Anglais, et Allemand.


Alvaro Berton - RM Grand Mirage Resort & Thalasso Bali Operational Executive Assistant Manager : Álvaro Bertón Rodríguez
En poste : depuis Fevrier 2014
Expériences antérieures : Paradisus Palma Real Golf & Spa-Luxury All, Inclusive Resort Bávaro-Dominican Republic, CaixaBank Financial Group Barcelona-Spain, Turismo Rural Bahia SL Bahía-Spain, The Red Lion Hotel Manchester-England, Conil Golf SL Cádiz-Spain
Langues parlées : Espagnol et Anglais


Agoes Hartawan - DOS Grand Mirage Resort & Thalasso Bali Directeur des ventes : I Gede Agoes Hartawan
“Nous faisons de notre mieux, Dieu fait le reste”
En poste : depuis juillet 2014
Expériences antérieures : Kamandalu Resort & SPA - Bali, Bali Kuta Resort - Bali, Sentosa Hotel - Lombok, Silq Private Residences - Bali, The Shanti Collection Luxury Property Bali
Langues parlées : Indonesien, Anglais et Francais


Executive Chef Chef Exécutif : Matthew Wood
“J'aime cuisiner et toute nouvelle création devient méditative : le rythme, la concentration nécessaire et le résultat final ”
En poste : depuis mars 2012
Expériences antérieures : Sheraton, Nikko, Mellia, Paradise Group
Langue parlée : Anglais


Directrice de mariage : Liza Karinata
Le mariage est le moment sacré de toute une vie. Il doit laisser un magnifique souvenir dans la mémoire et un sentiment impérissable dans le cœur. C’est ce que je garde toujours en tête lorsque j’organise un mariage à la demande de mes clients.