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Best/ Lowest Online Rate Guaranteed.


Grandmirage.com guarantees you will not find a better price on any other website. If you find a lower price within 24 hours of making your booking at http://www.grandmirage.com , after checking it we will match the lower price and also add an extra 10% discount. To make a claim, email ecommerce@grandmirage.com , with including following information:
1. Your booking number or check in date, and name
2. Link to the website where you have found the cheaper rate

Terms & Conditions

  • A claim must be submitted within 24 hours after making a reservation through www.grandmirage.com, and at least 48 hours before the standard check-in time (2pm).
  • A claim may be rejected if it is incomplete, is submitted in an unsupported language, or concerns a website that is in an unsupported language.
  • For the Competing Rate to be valid, it must be a currently available lower published online room rate for the same dates, the same number of guests, the same room type, and include similar or additional value-added amenities (e.g., free breakfast).
  • Claims may be rejected if in another currency then US$ due to exchange rate fluctuations.
  • Booking fees, extra adult fees, fees for children, rollaway charges will be included in the rate comparison.
  • Claims may be denied if the difference is less than one percent.

The Best Rate Guarantee does not apply to

  • Unpublished or negotiated rates (e.g., corporate discount rates, group rates, meeting rates);
  • Rates requiring membership, requiring discount codes or coupons, or otherwise not intended for the general public;
  • Package rates (e.g., rates that include a combination of a room and airfare)
  • Rates offered by providers that do not provide the name or location of the hotel until after a reservation has been made
  • Rates offered on on-request websites that do not provide immediate hotel confirmations
  • The Best Rate Guarantee does not apply to existing reservations that are not booked through grandmirage.com, and Grand Mirage does not offer compensation for cancellation fees.
  • The Best Rate Guarantee will be suspended during times where the Grand Mirage Website or certain rates are not available due to an outage, a technical issue or a circumstance beyond Grand Mirage Resort's reasonable control.
  • Grand Mirage has the sole right to determine the validity of any claim. Grand Mirage Resort reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Rate at the time it processes the claim.

Contents of this Website

Information & Details :
While we strive to always provide the latest information and details about our product offerings on this website, please be sure to double check with your reservation provider, on any specific details that may be important to you. Information presented on this website is subject to change and is not guaranteed to be free from errors. Contents of this website only apply to Grand Mirage Resort & Thalasso Bali.
Nothing contained on this website shall be deemed or construed to create any financial or other liability or responsibility on Grand Mirage Resort & Thalasso Bali.
All prices listed in this site are in U.S. Dollars, unless otherwise specified. Promotions listed in this website can be changed or withdrawn at any time and blackout dates may apply.
Payment Policy
In general all reservations made via this website are guaranteed by submitting credit card information only. We will not charge this credit card information, unless cancelled as per cancellation policy outlined in this “terms & conditions”. Payment for reservations may be settled upon arrival date at our Resort.
Check in & Check out Time
Check in Time is from 14.00 hours and check-out until 12:00 hours, unless a late check out has been pre-arranged.
Cancellation Policy
Low Season: If cancelled/ no show within 3 days prior to arrival, 1st night will be charged High Season (July – September) : If cancelled/ no show within 7 days prior to arrival, 1st night will be charged Peak Season (25 December – 10 January ): if cancelled/ no show within 14 days prior to arrival , first two -night will be charged
Copyright Information
All material contained within this website is the sole property of Grand Mirage Resort & Thalasso Bali and Samabe Leisure as the owning company, and cannot be used, reproduced, copied or modified, in its entirety or in part, without prior consent by an authorized agent of Grand Mirage Resort & Thalasso Bali.
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Grand Mirage Resort & Thalasso Bali
Jl. Pratama No 74, Tanjung Benoa 80363 Nusa Dua - Bali, Indonesia
P: +62 361 3009544 / +62 361 771888   F: +62 361 772148   W: www.grandmirage.com   Contact Us
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