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Management of Grand Mirage Resort & Thalasso Bali

Best/ Lowest Online Rate Guaranteed.

Grandmirage.com guarantees you will not find a better price on any other website. If you find a lower price within 24 hours of making your booking at http://www.grandmirage.com , after checking it we will match the lower price and also add an extra 10% discount. To make a claim, email ecommerce@grandmirage.com , with including following information:
1. Your booking number or check in date, and name
2. Link to the website where you have found the cheaper rate

Terms & Conditions

  • A claim must be submitted within 24 hours after making a reservation through www.grandmirage.com, and at least 48 hours before the standard check-in time (2pm).
  • A claim may be rejected if it is incomplete, is submitted in an unsupported language, or concerns a website that is in an unsupported language.
  • For the Competing Rate to be valid, it must be a currently available lower published online room rate for the same dates, the same number of guests, the same room type, and include similar or additional value-added amenities (e.g., free breakfast).
  • Claims may be rejected if in another currency then US$ due to exchange rate fluctuations.
  • Booking fees, extra adult fees, fees for children, rollaway charges will be included in the rate comparison.
  • Claims may be denied if the difference is less than one percent.

The Best Rate Guarantee does not apply to

  • Unpublished or negotiated rates (e.g., corporate discount rates, group rates, meeting rates);
  • Rates requiring membership, requiring discount codes or coupons, or otherwise not intended for the general public;
  • Package rates (e.g., rates that include a combination of a room and airfare)
  • Rates offered by providers that do not provide the name or location of the hotel until after a reservation has been made
  • Rates offered on on-request websites that do not provide immediate hotel confirmations
  • The Best Rate Guarantee does not apply to existing reservations that are not booked through grandmirage.com, and Grand Mirage does not offer compensation for cancellation fees.
  • The Best Rate Guarantee will be suspended during times where the Grand Mirage Website or certain rates are not available due to an outage, a technical issue or a circumstance beyond Grand Mirage Resort's reasonable control.
  • Grand Mirage has the sole right to determine the validity of any claim. Grand Mirage Resort reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Rate at the time it processes the claim.

Resort Management

Grand Mirage Resort & Thalasso Bali - All Inclusive Beachfront Jl. Pratama No 74, Tanjung Benoa 80363, Bali, Indonesia

General Manager: Juan Antonio Sanchez

Grand Mirage Tenure: since April 2012
Employment History: Hotel Melia Benoa 5* All Inclusive Resort, Bali - Indonesia, Hotel Gran Melia Jakarta 5* Luxury Jakarta - Indonesia, Hotel Meliá Sitges 4* Superior  Sitges - Barcelona - Spain, Hotel Sol Gorriones 4* Fuerteventura Canary Islands - Spain, Meliá Palas Atenea 4* Superior Palma de Mallorca - Spain, Hotel Meliá Confort del Valle 4*  Jalance (Valencia) Spain.
Languange Spoken: Spanish, English, and German.

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Management of Grand Mirage Resort & Thalasso Bali

Operational Executive Assistant Manager:Alvaro Berton Rodriguez

Grand Mirage Tenure: since February 2014
Employment History: Paradisus Palma Real Golf & Spa-Luxury All, Inclusive Resort Bávaro-Dominican Republic, CaixaBank Financial Group Barcelona-Spain, Turismo Rural Bahia SL Bahía-Spain, The Red Lion Hotel Manchester-England, Conil Golf SL Cádiz-Spain
Languange Spoken: Spanish, English

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Management of Grand Mirage Resort & Thalasso Bali

Director of Sales: I Gede Agoes Hartawan

We do our best, God do the rest

Grand Mirage Tenure: since July 2014
Employment History: Kamandalu Resort & SPA - Bali, Bali Kuta Resort - Bali, Sentosa Hotel - Lombok, Silq Private Residences - Bali, The Shanti Collection Luxury Property Bali
Languange Spoken: Indonesian, English, French

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Management of Grand Mirage Resort & Thalasso Bali

Executive Chef: Matthew Wood

“I enjoy cooking and any new creation becomes almost meditative, the rhythm & concentration involved & the end result”

Grand Mirage Tenure: since March 2012
Employment History: Sheraton, Nikko, Melia and Paradise Group
Languange Spoken: English

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Management of Grand Mirage Resort & Thalasso Bali