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Contents of this Website

Terms & Condition

Information & Details :

While we strive to always provide the latest information and details about our product offerings on this website, please be sure to double check with your reservation provider, on any specific details that may be important to you. Information presented on this website is subject to change and is not guaranteed to be free from errors. Contents of this website only apply to Grand Mirage Resort & Thalasso Bali.

Nothing contained on this website shall be deemed or construed to create any financial or other liability or responsibility on Grand Mirage Resort & Thalasso Bali. All prices listed in this site are in U.S. Dollars, unless otherwise specified. Promotions listed in this website can be changed or withdrawn at any time and blackout dates may apply.

Payment Policy

Reservtions made via this website are guaranteed by submitting credit card information only. We will charge this credit card information, unless cancelled as per cancellation policy outlined in this "terms & conditions". Payment for reservations may be setteled upon arrival date at our resort.

Credit Card will be charged for the full amount upon reservation for Non-Refundable booking. Furthermore the Credit Card receipt will need to be signed upon check in. The total amount of payment will be charged in Indonesian Rupiah using hotel's valid exchange rate on the day of charges.

Check in & Check out Time

Check in Time is from 15.00 hours and check-out until 12:00 hours, unless a late check out has been pre-arranged.

Cancellation Policy

    if cancelled before 3 days prior to arrival, no charge applies, if cancelled within 3 days/no show 1 night cancellation policy applies
    (1 April - 28 April , 10 June - 23 June, 01 July - 10 October, 16 December- 24 December)
    if cancelled before 7 days prior to arrival, no charge applies, if cancelled within 7 days/no show 1 night cancellation policy applies.
  • PEAK SEASON (25 December - 10 January)
    if cancelled before 14 days prior to arrival, no charge applies, if cancelled within 14 days/no show 2 night cancellation policy applies
  • SPECIAL OFFER/Non-Refundable
    No cancellation or modification allowed for non-refundable booking. in case cancelled, full amount would be applied and no refund would be given

Bed Configuration, Connecting Room and Floor Preference

Request for bed configuration, connecting room and floor Preference is not guaranteed. However, this will be subject to availability upon the check in time.


These terms and conditions may at any time by amended, modified or supplemented, and your continued use of the Website will constitute your acceptance of any such amendment, modification, or supplementation.

Image Disclaimer

Please note that all photos & video on our website and social media platform are made for marketing and promotion purposes only. Actual product may vary due to product enhancement.
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